SCHOOL POLICY
- AS SOON AS YOU ARE BEHIND THE WHEEL YOUR INSRUCTION BEGINS
- IF YOU HAVE AN ADDRESS CHANGE YOU CANNOT DO THE 5 HOUR CLASS (MV-278) UNTIL YOU RECEIVE A NEW PERMIT WITH CORRECT ADDRESS.
- PLEASE BE ADVISED WE ARE NOT RESPONSIBLE FOR ACTS OF GOD SUCH STORMS, EXAMINER’S OPINION OR ROAD CONDCTIONS. WE WILL DO OUR BEST TO MAKE YOUR BUSINESS WITH PERFECT PARK DRIVING SCHOOL AS HASSELFREE AND ACCOMADATING AS POSSIBLE. THANK YOU.
- ALL CONTRACTS AND RECEIPTS HAVE A 6 MONTH EXPIRATION PERIOD FROM THE DATE OF ISSUANCE.
- AS SOON AS YOUR BUSNIESS WITH OUR SCHOOL IS FINISHED PLEASE LEAVE THE SCHOOL PREMISES TO PROTECT THE PRIVACY OF OTHER CUSTOMERS CONDUCTING BUSINESS.
- IF A SPECIFIC INSTRUCTOR IS REQUESTED PLEASE LET THE OFFICE KNOW AS SOON AS POSSIBLE AND WE WILL DO OUR BEST TO ACCOMEDATE.
- 5 HOUR CERTIFICATION COURSE (MV-278) CANNOT BE TAKEN WITHOUT THE PICTURE ID ISSUED BY THE DMV NO EXCEPTIONS.
- UNDER NO CIRCUMSTANCES WILL THE SCHOOL BE HELD RESPONSIBLE FOR PERSONAL ITEMS LEFT IN VECHICLES OR THE OFFICE. PLEASE TAKE ALL YOUR BELONGINGS WITH YOU. UNDER OUR SCHOOL POLICY WE CANNOT BE HELD LIABLE FOR THESE ITEMS SUCH AS PHONES, PURSES BAGS, PHONE CHARGERS, HEADPHONES ETC.
- ALL CLIENTS MUST HAVE A LEARNER’S PERMIT TEMPOARY OR WITH PICTURE ID, OR LICENSE BEFORE ALL LESSONS ARE GIVEN NO EXCEPTIONS.
CLIENTS WHO RENT THE ROAD TEST CAR
6A. STUDENTS WHO CHOOSE TO RENT THE ROAD TEST AND BOOK THEIR OWN ROAD TEST ARE REQUIRED TO PURCHASE A MINIUM OF A ONE LESSON TO DETERMINE IF CLIENT CAN OPERATE A VECHICLE PROPERLY. NO EXCEPTIONS.
6B. STUDENTS WHO HAVE A ROAD TEST BOOKED BY THE SCHOOL AND NEED TO RENT THE ROAD TEST CAR ARE ALSO REQUIRED TO PURCHASE A MINIUM OF A ONE HOUR LESSON NO EXCEPTIONS.
IF THIS IS NOT IN AGREEMENT WITH THE CLIENT A ROAD TEST CAR WILL NOT BE PROVIDED BY THE DRIVING SCHOOL
BOOKING A ROAD TEST WITH THE SCHOOL
- IF A CLIENT PAYS FOR A SERVICE SUCH AS BOOKING A ROAD TEST AND THAN THE CLIENT BOOKS THEIR OWN EVEN THOUGH WE PROVIDED A ROAD TEST DATE IN A TIMELY MANNER WE ARE NOT RESPONSIBLE FOR ISSUING A REFUND.
- IF A CLIENT BOOKS THEIR OWN ROAD TEST AND THEY PAID FOR ROAD TEST CAR WE CAN NOT GUARENTE THE CAR WILL BE AVALIABLE ON THE SPECIFIC DATE CHOSEN BY THE CLIENT. WHEN A ROAD TEST IS BOOKED ON YOUR OWN PLEASE INFORM THE SCHOOL
- IF A CLIENT BOOKS A ROAD TEST AND CHOOSES TO GO TO THE ROAD TEST SITE WITH THEIR OWN VECHICLE THE SCHOOL IS NOT RESPONSIBELE FOR PROVIDING A VECHICLE THE DAY OF THE EXAM IF THEIRS IS NO LONGER AVALIABLE. YOU WILL BE ASKED TO SIGN AN AGREEMENT THAT THE ROAD TEST VECHICLE IS NOT NEEDED AT THE TIME OF SIGNING UP FOR SERVICES.
- IF YOU FAIL A ROAD TEST AND ANOTHER DATE IS NEEDED ALL SERVICES MUST BE PAID BEFORE BOOKING A NEW DATE. IF YOU ARE A PACKAGE 1 ROAD TEST IS GIVEN PER COMPLETE PACKAGE. IF YOU FAIL THE ROAD TEST INCLUDED IN YOUR PACKAGE. A PAYMENT OF THE ROAD TEST CAR MUST BE DONE BEFORE ANOTHER ROAD TEST CAN BE BOOKED. NO SERVICES WILL BE PROVIDED WITHOUT PAYMENT.
- ALL TOLLS MUST BE PAID BY STUDENTS.
- ALL CLIENTS MUST SIGN OFF ON THE UNDERSTANDING THAT THE PRE-POSTED DATE WILL BE APPLIED WHEN THE CLIENTS SIGNS THEIR CONTRACT. CLIENTS MUST PROVIDE AN ESTIMATED TIME FRAME FOR THEIR ROAD TEST OF WHEN THEY ARE AVALIABLE.
CLIENT SIGNING UP FOR PACKAGES
- IF A CLIENT HAS A LARGE PACKAGE THE SECRETARY MUST CALCULATE DEPENDING ON HOW A CLIENT SCHEDULES THEIR LESSONS, WHEN THEIR ROAD TEST MUST BE SCHEDULED. WHEN A CLIENT FEELS THEY ARE READY TO TAKE THEIR EXAM, LET THE CLIENT KNOW WE WILL PROVIDE AN ESTIMATED TIME FRAME WHEN THEY ARE READY TO TAKE THE EXAM.
- WHEN A PACKAGE OF MORE THAN 5 LESSONS IS PURCHASED A MINIUM OF 2 HOURS A WEEK MUST BE TAKEN. NO EXCEPTIONS TO THAT RULE. UNLESS OTHERWISE SPECIFIED IN YOUR CONTRACT PER THE SCHOOL POLICY. IF YOU ARE A PACKAGE PLEASE COMPLETE YOUR 5 HOUR CERTIFICATE AS SOON AS POSSIBLE WHEN YOU HAVE YOUR PICTURE ID PERMIT, IF YOU CHOOSE TO WAIT AND YOU FINISH YOUR PACKAGE A WAIT TIME FOR BOOKING YOUR ROAD TEST MAY BE A POSSIBLITY DUE TO RANDOM DATES BOOKED FOR ROAD TESTS. A SPECIFIC DATE IS NOT A POSSIBLITY AND OUR SCHOOL HAS NO INFLUENCE OVER THE DATES OR TIMES FOR ROAD TESTS.
- IF YOU ARE A PACKAGE PLEASE COMPLETE YOUR 5 HOUR CERTIFICATE AS SOON AS POSSIBLE WHEN YOU HAVE YOUR PICTURE ID PERMIT, IF YOU CHOOSE TO WAIT AND YOU FINISH YOUR PACKAGE A WAIT TIME FOR BOOKING YOUR ROAD TEST MAY BE A POSSIBLITY DUE TO RANDOM DATES BOOKED FOR ROAD TESTS. A SPECIFIC DATE IS NOT A POSSIBLITY AND OUR SCHOOL HAS NO INFLUENCE OVER THE DATES OR TIMES FOR ROAD TESTS.
- ALL CLIENTS MUST SIGN OFF ON THE UNDERSTANDING THAT A DATE FOR THE ROAD WILL BE APPLIED AFTER THE CLIENTS SIGNS THEIR CONTRACT AND COMPLETES THE 5 HOUR PRE-LICENSING COURSE. CLIENTS MUST PROVIDE AN ESTIMATED TIME FRAME FOR THEIR ROAD TEST OF WHEN THEY ARE AVALIABLE.
- THERE MUST BE A SECONDARY CONTACT NUMBER FOR CLIENTS UNDER 21 YEARS OLD.
- PER EACH RESCHEDULING ROAD TEST THERE IS A FEE PAID BY STUDENTS OF $20.00.
- ALL BALANCES ARE TO BE PAID IN FULL BEFORE GOING TO THE ROAD TEST
POLICY FOR SCHEDULING LESSONS
- 24 HOUR CANCELLATION POLICY FOR SCHEDULED LESSONS
- THERE IS A 6 MONTH PERIOD TO COMPLETE ALL SERVICES WITH PERFECT PARK DRIVING SCHOOL, WITHIN THE 6 MONTHS WITH EXCEPTION TO ADDITIONAL LESSONS/ OR PRACTICE YOU WILL FORFEIT ANY REMAINING BALANCES OR SERVICES WITH PERFECT PARK DRIVING SCHOOL
- STUDENTS FORFEIT A LESSON WHEN CALLING AFTER THE CANCELLATION PERIOD OR A NO SHOW TO A LESSON
- THERE ARE NO PICK UPS FOR LESSONS OR ROAD TESTS BY INSTRUCTORS PLACES SUCH AS HOMES, TRAIN STATIONS, WORK PLACE, ALL STUDENTS MUST BE PICKED UP FROM SCHOOL AND DROPPED OFF AT THE SCHOOL NO EXCEPTIONS
- STUDENTS FORFEIT A LESSON IF LATE AFTER 30 MINTUES FOR THAT SESSION
POLICY ABOUT CLIENT PAYMENTS
.IF YOU ARE ON A PAYMENT PLAN YOU MUST PAY IN INCREMENTS OF $250.00 FOR WHATEVER PACKAGE YOU HAVE. EXAMPLE: 10/15 HOUR LESSONS , EVERY 5 LESSONS A PAYMENT MUST BE MADE. NO EXCEPTIONS
- SILENCE CELL PHONES DURING THE 5 HOUR CLASS AND THE 6 HOUR DEFENSIVE CLASS
- WE RESERVE THE RIGHT NOT TO RENDER SERVICE TO ANY CLIENT DEEMED UNACCOMMODATING
- THERE IS A $20 FEE FOR LOST OR MUTILATED 5 HOUR PRE-LICENSING CERTIFICATES (MV-278 CERTIFICATES)
- MUST NOTIFY SCHOOL 3 DAYS PRIOR TO A ROAD TEST CANCELLATION
- NO ADDITIONAL PEOPLE PERMITTED IN THE CAR DURING LESSONS AND OR ROAD TEST, UNLESS AFFILIATED WITH THE SCHOOL
- IF YOU ARE REQUIRED TO WEAR GLASSES WHILE DRIVING PLEASE MAKE SURE YOU HAVE THEM WITH YOU FOR THE DAY OF YOUR ROAD TEST, WE WILL NOT BE RESPONSIBLE IF YOU ARE NOT ABLE TO TAKE YOUR TEST FOR THIS REASON
- ALL CLIENTS UNDER THE AGE OF 18 MUST HAVE FORM MV-262 FILLED OUT BY PARENT OR GUARDIAN AND BRING IT ON THE DAY OF THE ROAD TEST TO BE GIVEN TO MOTOR VEHICLES LICENSE EXAMINER
- CLIENTS WILL BE NOTIFIED AS SOON AS ROAD TEST ARE AVAILABLE
- CLIENTS MUST BE COURTEOUS & RESPECTABLE TO INSTRUCTOR AND EXAMINER AT THE SITE
- ALL CLIENTS MUST BE GIVEN A FULL SCHEDULE
- EARLY ROAD TEST APPOINTMENTS 1-4 WEEKS: NOTE If there is a test found for you within the time frame. It is your responsibility to work around your schedule. If it is changed there is a fee and you are responsible. We will have the date but you must work around the schedule of your test. Please make prior arrangements!!!!!!